Tickets waiting for your team
IT OPERATIONS, WORKING TOGETHER
Everything in view.
Room to move.
A clearer way to run IT. Bring support, devices, and knowledge together, so your team can focus on what comes next.
Built for IT teams. Designed around people.
DashboardTicketsDevicesKnowledge BaseFormsProjectsInventoryReports
DADashboard
Welcome to your customizable dashboard
A LITTLE CLARITY. A LOT OF POSSIBILITY.
Your work.
Beautifully connected.
Scroll through the workspace. Click to explore.
FormsProjectsInventoryReports
DADashboard
Welcome to your customizable dashboard
↗Context, connected.A little less back and forth.
✳Clarity, built in.A little more room to think.
01 / DASHBOARD
Start where your team starts.
A customizable dashboard with ticket widgets, device context, and recent activity.
APPLICATION LAYOUTS · FICTIONAL SAMPLE DATA · PUBLIC INTERACTIVE DEMO
ONE CONNECTED PLATFORM
Support that flows.
Knowledge that stays.
Operations you can see.
01 / THE PLATFORM
Give your IT team
a better place to work.
Less time piecing things together. More context for every request, every device, and every decision.
01 ↗
Support with
the full picture.
Keep requests, conversations, and ownership connected. Move work from the first question to the final resolution with a shared ticket workspace.
Request→Context→Resolution ✓
Explore ticket management ↗02 ▧
Your devices.
In view.
Bring device information into your IT workflow, with Microsoft Intune integration and remote support connections.
See the connections ↗03 ✳
Answers worth
keeping.
Build a shared knowledge base so useful answers stay with your team, ready for the next person who needs them.
Talk knowledge management ↗02 / FROM REQUEST TO RESOLUTION
Make the everyday
work flow.
From an employee’s first day to the support they need along the way, keep the work connected.
Find your workflow ↗- 01
Start with a request.
Capture the issue, the person, and the details your team needs to take action.
- 02
Bring the context.
Connect the conversation with device information, relevant knowledge, and a clear owner.
- 03
Keep moving together.
Track progress, collaborate on the next step, and preserve what your team learns.
03 / BETTER CONNECTED
Works with
your working world.
Connect the tools your team already relies on, and bring more of your day into one workspace.
Microsoft 365
Identity & collaborationMicrosoft Intune
Device managementScreenConnect
Remote supportAI assistance
Connected to your workflowA FEW GOOD QUESTIONS
Let’s clear
things up.
What is Xaero AI?＋
Xaero AI is an IT service management platform that brings ticketing, device management, knowledge, and operational reporting into a connected workspace.
Who is it built for?＋
IT teams managing support and day-to-day operations for their organizations. Talk with us about your team, your environment, and the workflows you want to improve.
Can we use our existing tools?＋
The platform includes connections for Microsoft identity, Microsoft 365, Intune, and ScreenConnect. We’ll walk through the integrations and configuration relevant to your environment.
How do we get started?＋
Use the contact form below to prepare a demo request in your email app. Share a little about your team and what you’re looking for, and we can discuss the right next step.
YOUR NEXT CHAPTER IN IT
Good work starts
with a conversation.
Tell us what’s slowing your team down.
Let’s explore what moving forward could look like.